1. Order Cancellation
Orders may be canceled within 12 hours of placement or before shipment. Customized or made-to-order shoes are not eligible for cancellation once production begins.

2. Returns
To request a return, contact us within 14 days of delivery. Items must be:

Unworn and unused

In original box and packaging

With all tags or labels attached

Final sale, personalized, or clearance items are non-returnable unless defective. Return shipping is at the customer's expense.

📧 Contact: [email protected]

3. Refunds
Once the returned shoes are inspected and approved, we will issue a refund to the original payment method within 5–10 business days. Shipping fees are non-refundable unless we made an error.

4. Missing Refunds
Still waiting on a refund?

Check your payment account

Contact your card provider

Reach out to us at [email protected] for assistance

5. Contact
📧 Email: [email protected]
📞 Phone: (215) 555-0247
🏢 Address: 1700 Market St, Philadelphia, PA 19103